Forum Discussion

Jyunte's avatar
Jyunte
New Contributor II
6 years ago

Cox deleting email access tokens, causes Outlook and Gmail apps to continually request account information

I've been a Cox customer for over 20 years. I'm ready to move on. Cox support always has the same answer for every issue I've ever had... "It's not our problem, it's a problem with (insert other ISP,...
Access token
bad service
coxsupport
email
password
Jyunte's avatar
Jyunte
New Contributor II
6 years ago

Now it's happening to my desktop Outlook too! Every time it tries to send/receive email, it asks for my password again, even though it's stored and already completed in the password prompt. Simply pressing enter retrieves my email.