Cox blocking outgoing e-mail when connected to VPN
I have never been able to send an e-mail when I am connected to my VPN - always had to disconnect, send e-mail then reconnect. I was reading another post that suggested signing into webmail to get the domain/IP address white listed for 60 days but I cannot even sign into webmail when I am connected to the VPN, which is problematic as I need to sign into FoxSports, WatchESPN, HBOGO, etc. Normally this is just an average inconvenience, however I am now running my VPN client through my router to cover all machines on the network and obviously sending e-mail and logging into the webmail are neccesary and everyone shouldn't need to log into the router to stop the VPN client simply to send an e-mail.
Who do I need to talk to to get this figured out? I've dealt with this long enough - especially having to explain to everyone that they need to disconnect from the VPN to simply send an e-mail. I know with the repeal of Net Neutrality you guys are logging and collecting every search history from all of your customers, but personally I find that a little creepy - hence the VPN (though I would use it even w/ Net Neutrality), but I think at that point you guys likely wouldn't be blocking your customers from sending e-mails or logging into webmail if Net Neutrality WERE still in place. So I suppose it's somewhat of a chicken or the egg problem.
Thanks in advance for all of your help