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Same exact problem here. Has been happening to me for a while now (months? hard to say) but I assumed the problem was with AMC. I like to think of Cox as one of the "good guy" ISPs compared to the other giants, but this theory makes a lot of sense. Perhaps an FCC or consumer advocate inquiry would help speed up Cox's research into the matter...
Whoever/whatever is the culprit, I think it could be argued that a lot of potential ticket sales have been lost from this. I know I personally have given up on going to see a movie multiple times after running into this issue and losing interest.
Confirming:
- Up-to-date AMC mobile app for Android will not load content.
- AMCTheaters.com website has the same behavior on both mobile and desktop browsers. Website and navigation work, but no movie content (i.e. showtimes, currently showing films, etc.) will load.
- Using modern, mainstream, unmodified networking hardware to access mid-tier Cox residential internet via coax. No VPN, proxy, or DNS changes configured.
- App and website work fine over mobile carrier data plan.
- My Cox IP is 98 block and not on any blacklists.
I am having the same issue. I am considering tweeting the CEO of AMC...sometimes you just have to go to the top.
I was able to generate 2 different IPs with two different routers. Both in the 98 block, and both blacklisted on dnsbl.spfbl.net. This is clearly a COX issue. Not sure why they can’t resolve.
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