COX ACP Dead End at ID.me
I got approval to receive benefit from FCC USAC.
Unfortunately, COX uses ID.me and ID.me does not accept IRS 1040 forms as proof of income.
I am retired and I only have IRS 1040 forms. I don't have other documents for proof of income.
I received this response from ID.me:
Prior year’s state, federal, or tribal tax return
This document does not match the document type selected
Do you think FCC can help me?
i.e. Filing an ACP complaint