Cox 500 Mbps now only 189 Mbps
Have 500 Mbps internet service, normally getting 550 Mbps, now only getting 189 Mbps'
Cox reset modem and checked service. Said all is good even had ZERO packets lost. That's a 1st for my service ever. They said no issues reported in my area.
I reset 1 year old Arris SB8200 modem and 1 year old NETGEAR Nighthawk Smart Wi-Fi Wireless Router, R6700 - AC1750. Do not believe these are the problem.
Last home service call the tech tested the feed at the box said the box was bad, then proceeded to replace a corroded connector on the interior Cox supplied feed cable. Did not retest, but then said he had to do maintenance on the outside distribution box that previously caused a huge black out and the the techs at that time said it was garbage. I got charge $125 for Cox to fix it's system. Calling for another screwing is last resort ill switvh providers after 30 years