Corona virus lower speed ?
with the corona virus has cox decreased the speed because of how many people are at home using internet ? or is it just me League of legends is unplayable at the moment getting 150 ms or higher
Forum Discussion
Hi Gene348. If you are getting those speeds, we will be glad to help. Please send an email to cox.help@cox.com and include this link along with your complete address and name on the account and we will be glad to address your slow speeds. Thanks, Lisa, Cox Support Forums Moderator
Its not "his slow speeds" we are ALL having slow speeds right now & its not anything WE are doing or our equipment that is the problem. We dont need your technical support to tell us to check our speeds or wiring, thats not the problem. We understand that theres a huge rise in people being home & online, which is slowing all of our speeds, but why are we still paying the same price for an internet that is almost unusable? Yes we got a small credit but Im still paying $120 (usually $177) for an unusable internet even after that credit. Thats not okay.
same here, i paid for the preferred 150 Mbps plan and I'm getting 10-20 Mbps per speedtest. All games are rubber banding like crazy. Yet they're still charging me for full price and not providing the services.
cant do nothing at all literally paying for 1gb of internet getting nothing at all high ping in games its stupid how my country which is in quarantine (el salvador) people with 10 mbps of internet have better ping than me that im closer to the host in game cox is a joke company.
- I checked from this end however nothing appears to be out of place. Can you try signing into your https://bit.ly/2h3A2u0 account with a wired connection and running a few speed tests there?
-Chris
