Constant T3 timeouts for the last 3-4 weeks.
Hey everyone,
For the last 3-4 weeks, I have been experiencing drops in my internet connection. I'll be in online meetings or just randomly browsing the internet and the internet will cut out. M...
Forum Discussion
@Aspire37. I can confirm that the modem is reporting multiple time out errors at this time. Also, your upstream channel is reporting poor levels. I recommend having a tech come out and evaluate the situation onsite. Please send us an email with your full name and address to cox.help@cox.com so we can help get this issue resolved for you. -Allan, Cox Support Forums Moderator
Facing the same issue in Irvine,CA. Getting garbled voice trasmitted to the other side is very embarrassing. SpeedTests show a decent up/down speed but the intermittent disconnects cause even basic audio communication to be a disaster. My Vzw data plan is more reliable than my Cox Home internet.
- @mdprg__, Are you on WiFi or hard-wired directly to the modem when this happens. Are you using a VPN? For additional support, please email us at Cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
