Constant T3 timeouts for the last 3-4 weeks.
Hey everyone,
For the last 3-4 weeks, I have been experiencing drops in my internet connection. I'll be in online meetings or just randomly browsing the internet and the internet will cut out. M...
Forum Discussion
No, if you search for the T3 errors you can see almost a decade of inability for them to fix it. They will reset your modem, swap out coax, eliminate every splitter, and you can even be the first drop closest to their backend...and you will still get T3 and T4 errors. I suggest we have to get organized because they're obviously not willing to own the problem and fix it.
Today I got kicked from 3 meetings, rebooted 3 times, all with strong up channel and down channel S/N ratios. The moment Google or someone else provides an alternative, I am gone. My entire house is ethernet (no wifi for any computer, laptop or game console and I don't even turn wifi on the iPhones because Cox is either down or worse than AT&T 5g). I have a CCNA in Routing and Switching, so I'm very versed in local troubleshooting.
Hi Johnschubert. This appears as if you may need someone to look into your account personally. We can definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator
