Constant random outages at home
On Friday, the modem, less than a year old and is my own, restarted 3 times in the evening. Saturday, it happened 13 times throughout the day. Sunday by 2 pm, 17 restarts...went online and selected t...
Forum Discussion
Urbansar
Welcome to the Cox Community Forums. Thank you for your post. Of course your business means something, you're a valued customer. I work from home too, so I know how important it is to remain reliably connected. I believe i was able to locate your account using your forums credentials, and it looks like you've completed troubleshooting with the automated system. I'm sorry to hear these steps didn't resolve the trouble. I have secured the first available appointment for you. You should receive notification of the appointment shortly and you can manage the appointment in the Cox app or by signing into your account at www.cox.com to reschedule or cancel if you no longer need the appointment. Should you require additional assistance you can email us at cox.help@cox.com with your complete street address and details of your concern. You can also reach us on X(formerly Twitter at @CoxHelp, or visit us on Facebook.
