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FixMyCoxInterne's avatar
FixMyCoxInterne
New Contributor
4 years ago

Constant problems with Cox internet (modem log included)

Hi, For months, I have had an unstable internet connection. I've chatted and called repeatedly. Techs have been out three times. Often, my internet disconnects at night between 9 and 12. A tech cam...
LisaH's avatar
LisaH
Moderator
4 years ago
Hi FixMyCoxInternet. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator