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Blackbetty4's avatar
Blackbetty4
New Contributor
5 months ago

Constant outages

We have experienced internet outages for the past 3 weeks with Cox.  Don’t you think you could give us a discount for not providing the service we pay for?  Very frustrated with the service that has been provided.

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  • Hello Blackbetty4,

     

    We can help review your account about the outages and credits. When you have a moment for support, could you email us at Cox.Help@cox.com with your name and complete address, and some detail of the issues?