Forum Discussion
SpencerK
5 years agoNew Contributor
I’m not only getting sporadic outages during the evenings, but in the last 2 weeks or so, throughout the day, and quite frequent. I’m using ATT tether to my iPad at this moment. Cox offers no information on this, and indicates there’s no outage. The outages last anywhere from 15 seconds to 30 minutes or longer. All I get out of Cox is “the usual” - check connections (flawless), reboot, (never works), but no concrete explanation as to why this seems to be the new normal.
BenS1
5 years agoFormer Moderator
Hi SpencerK,
Sounds like we need to take a more thorough look into what is causing these issues. Please contact us via Private Message on Facebook or DM Twitter @coxhelp or email us at cox.help@cox.com.
Ben S.
Cox Support Forums Moderator
Sounds like we need to take a more thorough look into what is causing these issues. Please contact us via Private Message on Facebook or DM Twitter @coxhelp or email us at cox.help@cox.com.
Ben S.
Cox Support Forums Moderator
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