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KnightTime's avatar
KnightTime
New Contributor
2 years ago

Constant Modem Restarts Needed

Over the last four weeks (not without irony, the same time that the cost of our service went up), router restarts have been a near daily occurrence.  Sometimes they happen on their own, presumably triggered remotely.  Sometimes I have to do them.  Mostly seem to revolve around host resolution.

Oddly, my work computer is logged into a corporate VPN through the modem's WiFi, and it never has issues loading content.  Thankfully, my work does not suffer directly from the issues, but when the connectivity of our non-VPN devices suffer and demand a restart, it then becomes a disruption for work.

I have no expectation of resolution - just a frustrated vent.

2 Replies

  • Darkatt's avatar
    Darkatt
    Honored Contributor

    This forum is for Cox users to assist other users. If you need to get assistance from Cox, I think the email address is Cox.help@cox.com.