That 177 is my Xbox. This first ping plotter is for UDP for Xbox.com. https://share.pingplotter.com/ikoWvsbbfoN
This is TCP with HTTP selected, wasn't sure if I was supposed to tick DNS or Http.
https://share.pingplotter.com/QySpd7yAFFW Just goes straight to 100% packet loss so I must be doing something wrong with the TCP test?
Your help is super appreciated for real.
Hi, there. Thank you for your inquiry. The provided information is only showing one dropped packet and no uncorrectables, though I am glad to help you determine what the specific issue might be. Please email us at cox.help@cox.com with your physical address, full name and Cox PIN. We would be able to examine the node and help you better determine the source of your issue.
Trying to charge me $20 more to try my older router and see if that's the issue. Telling me I paid one price before when I clearly have never paid that. I've really been trying to just resolve this issue with no problems with you guys but this is insane right now.
We can swap that modem for you without levying a charge, unless the panoramic rental was part of the special pricing. I am so sorry that was your experience. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. Because this post falls outside of the purpose of our forums I will be turning off replies to this thread. We look forward to receiving your email so that we may assist you.
