Forum Discussion
Your best course of action is filing an FCC complaint. They won't provide honest accurate information about the issue they won't provide notice of planned outages so you can plan for them. They have even turned off their local support number you have to call the national number to talk to someone who won't provide any information. They have a monopoly and your a product. They will let you have outages and inconstant coverage if they fixing it in a timely fashion costs them money. They only care about regulation and fines. File with the FCC.
- JulianN6 months agoModerator
Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
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