Forum Discussion

DozNet's avatar
New Contributor
4 years ago

Connection drops out around the same time everyday

For the last several weeks the internet connection has been dropping around noon consistently. The connection will eventually come back sometime in the late afternoon.

The cable modem will start power cycling looking like its about connect then starts all over or some time just hang on the blinking internet signal. A tech has been sent to the house but I believed he arrived to late and the problem fixed itself probably while he was working. He installed a  Antronix MVRAM502 MoCA amplifier and left. The next day the problem happened again. According to my parents, this problem may of occurred at about the same time of year ,but wasn't nearly as bad. Any idea of what can be done to solve this problem.

Current Status of the modem

Event log with the mac addresses removed

1 Reply

  • @DozNet, I recommend sending us an email with your full name, address and a brief description of this concern to so we can take a closer look on your behalf. -Allan, Cox Support Forums Moderator.