Forum Discussion

xuanyuli's avatar
xuanyuli
New Contributor
3 months ago

coax cable not working

So only one coax outlet in my house works and it's awkwardly placed in my living room, is there a way I could deactivate that one and activate the one in the room I want it in? There is a coax cable already running to the outlet I want it at (it hadn't been plugged into it, but when I plugged it in it still couldn't provide me with internet) I need it for my internet 

1 Reply

  • Hi xuanyuli. The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator