Forum Discussion

jsapyta's avatar
jsapyta
New Contributor
11 months ago

Can't connect my HP wifi printer to my network after a modem/gateway change.

Hi, all, recently updated my Cox gateway from the gray one to the white modem, and now I can't seem get my HP printer on the network, I'm curious if anyone here has the similar experience and how to...
ChrisJ2's avatar
ChrisJ2
Moderator
11 months ago

Hi, there. You can log into your Cox app and disable the "band steering" so that it will separate into two different networks. Follow these instructions, but choose "Split Bands (not recommended)" to achieve the separation. https://www.cox.com/residential/support/using-a-single-wifi-network-name-and-password.html