Can't Activate McAfee Security Suite Plus
Cox has the absolute worst technical support. I've contacted at least 8 tech people and no one can resolve this issue. I deactivated my McAfee Security Suite by mistake. The activate button appears, ...
Forum Discussion
This reads like you have two issues. You mistakenly deactivated McAfee on one computer and the others have "expired."
From my experience, the expired issue has occurred but has always resolve itself with the Cox license.
As for the deactivation, there should be...or used to be...a program in your Cox account under McAfee to properly deactivate and remove McAfee from your computer. After its removed, reinstall.
The 2 issues are related. The Cox McAfee does not expire. I deactivated the entire account, thinking that I was deactivating my old laptop. This caused all of our There is an "Activate" button on the Cox.com/securitysuite page give me the " We're sorry, we cannot activate your Cox Security Suite now. Please give it another try. Need help? ..." error. The "Activate" button is supposed to give me the options to manage which computers are active under the subscription, and the ability to download, but that's not happening. Getting my Cox McAfee subscription reactivated is all that I need.
Oh, you deactivated within your Cox account. You'd need to send an email to cox.help@cox.com with your full name and complete address.
You're correct. Cox has a domain-wide license with McAfee for us to use McAfee....so it shouldn't expire. However, when our clients try to authenticate our subscription with Cox (license), it sometimes gets glitchy.
