Cannot Send Mail
What happened to the instructions that were supposed to arrive once the transition to Yahoo happened? I can send emails from Windows 10 desktop using the Cox webmail address: https://www.cox.com/c...
Forum Discussion
Hi John, I'm sorry for the difficulty you've experienced this morning when trying to access your Cox email. If you can still access your email by logging into myemail.cox.net or www.cox.com, your account has not yet moved to Yahoo. We'll need to investigate a bit to determine why you're getting the outgoing server error. So that my team can further assist you, please email us at Cox.Help@cox.com or message us on Twitter (@CoxHelp) or Facebook (www.facebook.com/coxcommunications)
How are we supposed to email cox.help when our emails aren’t sending? I am trying to get mine to work. All I did was change my password getting ready for the transition. I am still with cox. And I can’t get anyone to help get my outgoing server back working.
If your emails are still with Cox, you can go to myemail.cox.net to view and send emails. I do apologize that you are experiencing trouble with sending. If the email has transitioned to the Yahoo platform, you will receive a pop up message once you sign in with your new password from this site as well. We can also be reached on Facebook, Twitter, Instagram or by phone. Thank you for your questions.
I sent email to cox.help@cox.net but haven't heard back. Meanwhile testing again, outgoing emails are NOW working again. I have no idea what happened, maybe just speculation that the cox smtp.cox.net server was overloaded and busy first thing this morning.
So, my question, is there a setting on how long I wait for smtp.cox.net server before timing out? Maybe in some advanced settings?Hi John2222,
I apologize, I've been searching, but I'm not seeing an email from you. Can you try again, if you still need assistance? Can you further explain your question? If there is an issue on the server and it's timing out, I'm not sure any settings would change the amount of time it takes to restore. I may be misunderstanding the issue, I apologize.I resent email. In Outlook/Account Settings/Outgoing Mail is a slider bar for increasing the timeout value for waiting I assume for response from server. I don't see any equivalent setting sending from iPad or iPhone.
