Forum Discussion

Mark001's avatar
Mark001
New Contributor
5 years ago

Cannot log into my San Diego Cox account

I consistently get an error that I am trying to log in from overseas.    My computer has never been overseas.  Trying to debug slow internet access.  Am i porting overseas ? or East Coast? does c...
falc's avatar
falc
New Contributor III
5 years ago

Same in CA as well. Could be they're having a database outage, I doubt they'd lock people out of their accounts. Or could be that everyone's packet loss is so bad, Cox's firewalls are dropping TCP requests 😮

  • PA_46_Driver's avatar
    PA_46_Driver
    New Contributor
    5 years ago

    Do you think Cox looks at these posts?

    • PA_46_Driver's avatar
      PA_46_Driver
      New Contributor
      5 years ago

      The Cox app on my iPhone seems to be working but can't get the level of detail I was looking for. 

  • sharok1965's avatar
    sharok1965
    New Contributor
    5 years ago

    I'm in Arizona. The same story here.

    Error code 20

    Their chat support does not respond. Their phone support does not respond as if they don't exist anymore.