Hello, i changed my cox email. when i started outlook it asked for password for imap and smtp servers.
I added new password. But was continually for password for smtp server.
So, i deleted account, and "ADDED ACOUNT" in outlook
Put in all the proper credentials, still same, asks for SMTP password.
tried Thunderbird and google, both allowed add, but both fail sending.
thunderbird says :-
Can someone help please, Cox tech support ???
I've been dealing with the same problem for months. I can't get ANY email client to send emails. I've tried all the combinations....nothing fixes it. COX has been no help unless you want to pay extra for support. I'm already paying 90/month for internet and they want more to answer the phone when something goes wrong.
The only way to send emails is using the COX WEB based email. myemail.cox.net
Thank you for bringing this to my attention. I have updated the link.
tried Thunderbird and google
By Google, do you mean Thunderbird and Gmail gave the same error?
Also, try port 587 instead and choose StarTLS for encryption.
tried all options, no success.
I am sorry I was not able to help. I had problems with Cox mail when I used it(my account was hacked) that made me switch to Gmail. Maybe you can find another email provider like Gmail or Yahoo. Good luck.
