Forum Discussion
- BeckyModeratorHi Whiporwill, how do you normally access your camera system? Are your cameras listed as connected devices when you go to www.cox.com/mywifi or view your connected devices through the Cox Panoramic WiFi App? -Becky, Cox Support Forums Moderator
- whiporwillNew Contributor
I have a Lorex DVR Camera system. Connected to the Pano Modem/Router. Originally, I connect via the Lorex ECO Stratus app by the Device name (not IP/Domain). I could connect this way both at home and away. Never had to switch anything around. Now, all of the sudden, I have had to use the router's DMZ with that private address inserted. The to connect, I have to input my Cox public IP into the app for it to connect … but this only works outside of my home network. Been with Cox for 10 yrs. Had this camera system for nearly 5yrs. All of the sudden, about 6 weeks ago, I lost the ability to connect while away until I figured out that I needed the DMZ. I cannot get any senior technician from COX to call me back. I am an IT pro with the Military and I find this Pano wifi app and cox.com setup to be limiting and insulting to anyone in the IT field. I just want to control my router the way it should be. The Pano Wifi won't even update or discover properly. I.E. Cox changed my public IP a few days ago. My gateway says the correct address … Pano Wifi app still shows the former IP address. AND, Cox.com gives me a 408 Error now. Can't even connect to my router from that garbage.
- BeckyModeratorHi Whiporwill, what cox.com URL gives you the 408 error? -Becky, Cox Support Forums Moderator
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