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Lrobbins1117's avatar
Lrobbins1117
New Contributor
5 years ago

Cancer, Covid and Early Termination Fee - Need Help

I have been battling stage 4 cancer and along with covid have not been able to work.  I contacted Cox to remove all services except for internet because I could not afford cable.  I asked if they wou...
ChesapeakeChris's avatar
ChesapeakeChris
New Contributor III
5 years ago

Call Cox and ask for their "Retention Team". That is where you want to ask for financial relief, in fact that is their sole job to retain customers by reducing recurring bills/eliminating fixed costs. Give it a try and best wishes...