Forum Discussion

aydew's avatar
aydew
New Contributor
6 years ago

Cancelation of internet service

I sat on hold today with customer service and was never helped. I dont understand why you can't cancel online or through email. If you can, can anyone' enlighten me
JonathanJ's avatar
JonathanJ
Former Moderator
6 years ago
@aydew


In order to protect the security of your account, we are unfortunately unable to cancel services through email, chat or social media

Jonathan J
Cox Moderator
  • bearone2's avatar
    bearone2
    Contributor III
    6 years ago

    thanks