Forum Discussion

WhyDoesCoxMakeI's avatar
WhyDoesCoxMakeI
New Contributor
8 years ago

Cancel Internet Service Without Calling - Purposely Tough for Deployed Service Members

Why does COX make it so hard to cancel internet service without calling? I am currently deployed and do not have the ability to call their land line. I need to cancel my subscription but I can tell it's purposely frustrating. Cancel. My. Subscription.

Cancel Subscription Now
  • Karen_R's avatar
    Karen_R
    Former Moderator
    8 years ago
    Hello,

    Thank you for reaching out to Cox Forum Support. We can take a look into this for you. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks