Forum Discussion

iFrog's avatar
iFrog
New Contributor II
7 months ago
Solved

Can I do custom speeds?

Hey all, I've been a Cox customer since 2023.  I started with Gigablast, and the Cox Panoramic Gateway.  I had stable service for about a year, and then started experiencing random issues into 2024....
Bandwidth Allowance
  • ChrisJ2's avatar
    ChrisJ2
    20 days ago

    Hi, there. The Panoramic modem will not give you faster speeds. Your bandwidth is fully available under your current modem and there would be no speed advantage. 

JulianN's avatar
JulianN
Moderator
7 months ago

Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you! 

  • iFrog's avatar
    iFrog
    New Contributor II
    7 months ago

    I have copied and pasted my initial post, and sent it along with my name and address to the email address specified in the above repose.

    • StephanieS's avatar
      StephanieS
      Moderator
      7 months ago

      iFrog  Thanks so much, someone will be with you shortly.