Can’t log into San Diego County Credit Union
A few days ago, I tried logging into my credit union account. It wouldn’t load. I tried every device in my home (pc, laptop, iPhone) and nothing works. I disconnected from wifi and sure enough, it works fine on my cellular network. I call SDCCU and they said they don’t block IP addresses and I should call Cox. I then call Cox and they said it’s an sdccu issue. So basically each provider is blaming each other. And I reset my router and modem, reset all devices, restarted, etc. I even reset my IP address. Still the same issue.
I went on chat with someone at Cox and they said they are looking into it and contact them back in 48-72 hours (not very confidence inspiring)
every other website works fine. I don’t use any vpns. I turned off my firewall and virus scanner. It’s extremely frustrating. The only thing that I changed this week was switch from windows 10 to 11. So would that affect it? And if so, why does my iPhone not connect to the site ?
very frustrating when you can’t access your bank in your own home and the technical support on both side are pretty much useless