Yup; I checked the approved list a few years ago. I have a 7610, and it looks like it's still approved.
Yes, it'll still work but I tripped on "newish."
As Mouth suggested, snoop along your coaxial cable for a splitter. A splitter is just a connection device, piece of hardware. Also check behind your wall plate for splitters. You may just have to replace it. Cheaper than a tech if it fixes.
Oh, I know what a splitter is; I just didn't realize you were both talking about in-house wiring. I can take a look at that after some meetings today and report back later.
(also, thanks!)
Sorry about describing a splitter. Yeah, in-house stuff to check before calling a $$$ tech. If it's an outside problem, you shouldn't have to pay for a Cox problem. Most problematic are splitters and perhaps older or damaged cable. This stuff you can replace yourself. If you read real close on your cable, you'll find a specification, such as RG-59, RG-6, etc.
No, all good! I appreciate the thoroughness.
The connection dropped again like clockwork in the middle of the workday, and I only got around to checking the cable just now.
I popped off the coax outlet cover...and boy, the cable back there was old, coated in paint, and had a section where the insulation was coming off. I didn't see a splitter (I didn't hear any scraping from one when moving the cable gently, either), nor could I read any codes or numbers off it. Big yikes all around.
I'm not exactly sure where it leads, since it goes up the wall and possibly into another unit. I'll do some digging around to see what I can find; if it's within my unit I'll try to replace it.
Is RG-6 the cable type to aim for?
