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New Contributor

4 years ago

Cable modem ARRIS SB8200 restarts ever morning at 8:07 AM

My cable modem for some reason restarts every morning at about 8:05 AM. It takes about 13-15 minutes for it to come back online. Internet goes out completely. After it comes back up online, I have no...

New Contributor

4 years ago

Here is the modem error in the log:

04/10/2021 08:16	82000700	3	"Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=d4:3f:cb:e1:ac:c1;CMTS-MAC=00:d6:fe:e7:4c:eb;CM-QOS=1.1;CM-VER=3.1;"
04/10/2021 08:15	82000400	3	"Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:3f:cb:e1:ac:c1;CMTS-MAC=00:d6:fe:e7:4c:eb;CM-QOS=1.1;CM-VER=3.1;"
04/10/2021 08:15	82000700	3	"Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=d4:3f:cb:e1:ac:c1;CMTS-MAC=00:d6:fe:e7:4c:eb;CM-QOS=1.1;CM-VER=3.1;"
04/10/2021 08:14	82000400	3	"Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:3f:cb:e1:ac:c1;CMTS-MAC=00:d6:fe:e7:4c:eb;CM-QOS=1.1;CM-VER=3.1;"
04/10/2021 08:14	82000700	3	"Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=d4:3f:cb:e1:ac:c1;CMTS-MAC=00:d6:fe:e7:4c:eb;CM-QOS=1.1;CM-VER=3.1;"