Forum Discussion

holly_garcia's avatar
holly_garcia
New Contributor
4 years ago

Both my emails are receiving only some emails.

Both my emails are receiving only some emails. Other emails from people I am not receiving at all.

I have checked spam, I have checked trash, I have emptied both and deleted old emails, this is a consistent problem.

  • BenS1's avatar
    BenS1
    Former Moderator
    4 years ago
    Hi @Holly.Garcia
    Make sure that you log into your Cox Webmail Account and go to the Spam setting to make sure that it is not set as "Delete Spam without delivering".

    www.cox.com/.../cox-email-settings.html

    Ben S.
    Cox Support Forums Moderator
  • bearone2's avatar
    bearone2
    Contributor III
    4 years ago

    maybe some missing emails have wrong email address.