Beware 😥 - Webmail deleted my Inbox
Over 1000 inbox emails disappeared today. They never appeared in my Trash (if I accidently deleted all). They all just vanished after sending my first email of the day. Before sending that email I sa...
Forum Discussion
Tom2001
I'd like to take a look at your account. Please reach out to us via email with a link to this Forum post. Thanks!
Cox Forums Moderator
Hi Stephanie,
I'll email you my account......
Spoke with Level 2 support this morning. They stated that there is nothing that can be done to retrieve the missing 10,000+ inbox messages as of 9/30/2023. They stated there is no "restore" capability from backups.
They also indicated they are aware of the "message" software bugs that continue on Webmail. I gotta believe those "bugs" may have been responsible for the "deletion" of my Inbox.
So folks, if by chance you find yourself with major missing mail content, you are out of luck getting anything restored by Cox.
