Bad Service!
I recently visited your cox communications centers in National City, California and spoke to one of your associates by the name of Juan. He was very unhelpful and was the attitude he put off was like...
Forum Discussion
Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and do not want to see you go. Please know the purpose of the Cox community forums is to allow customers to discuss technical topics related to residential Cox services with other customers and we encourage our users to assist each other where possible via this avenue. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at Cox.Help@cox.com with your full name, complete street address, the details of your concern and a link to this post. Because this post falls outside of the purpose of our forums I will be turning off replies to this thread. We look forward to receiving your email so that we may assist you.
