Forum Discussion

Zurq's avatar
Zurq
Contributor II
6 years ago

Bad Ping and Packet Loss on fortnite while using cox.

I would like help on fixing this issue, I normally get 30-45 ping and 0% packet loss all day but now for some reason I get 45-60 ping and 1-6% packet loss. Had a tech come by a couple days ago, he co...
Cox
Lag spikes
packet loss
Zurq's avatar
Zurq
Contributor II

I woke up this morning booted up fortnite and I am getting 0% packet loss. what happened.

BlackWat3r's avatar
BlackWat3r
New Contributor III
6 years ago

It's possible the node you are on is at 100% in peak hours. 

  • Zurq's avatar
    Zurq
    Contributor II
    6 years ago

    this is the first time I have experienced this.

    • DustinP's avatar
      DustinP
      Moderator
      6 years ago
      Hello Zurq,

      I appreciate your inquiry about that. There was a plant ticket ESR000003002634 pinpointed a noise issue and once that was isolated and resolved the ticket was cleared. There doesn't appear to be any packet loss detected to your modem now.

      Dustin
      Cox Support Forums Moderator
      • Zurq's avatar
        Zurq
        Contributor II
        6 years ago

        hi can you run a packet loss test again, I think I am getting it again

  • Zurq's avatar
    Zurq
    Contributor II
    6 years ago

    and idk why it got fixed the day after I got a response. maybe just a coincidence