Forum Discussion

rogermevans's avatar
rogermevans
New Contributor
3 months ago

Back up alternative

Cox has been unstable at both addresses that I have lived at in the Surprise area. Luckily Zona moved into the first location and their service never went down when I used that. I left cox as backup and it continued to go down. Zona is not in my new area Waddell, does anyone know who is coming to this area? 

  • rogermevans, I am sorry this has been your experience with us. We want to help. Please send us an email to Cox.Help@Cox.Com with your full name, address and link to this forum for assistance. 

  • acbet3's avatar
    acbet3
    New Contributor

    I just moved here and this is the 2nd time the internet has been down but they still want there bill paid … new customer here and I think I might look into some other options as well

    • SharielH's avatar
      SharielH
      Moderator

      acbet3, I am sorry you're having issues with your service as well. We want to help. Please send us an email to Cox.Help@Cox.Com with your full name, address and link to this forum for assistance.