Forum Discussion
So I'm not expert on cable modems (pretty good on more 'standard' corporate networking)... whatever device is providing DHCP to my router (assumed the modem was doing that) is not doing so properly. totally get the public private IP differences. What happens is My router gets issued the cox IP with a 24 hour lease, but it goes away sometime in in the next few hours. Once it is in this mode, It won't reissue an IP to any device unless the modem is restarted. When it is 'working' e.g. after a fresh router reboot - all works as expected. I can plug in a router or a pc directly and I will get issued a cox IP just fine. I can plug, unplug, change devices... all works great. Additionally as soon as it fails, the link light on the ethernet port on the router goes out in case that is an indicator of something. However, even when it fails like this - the front light indicating internet stays lit and the phone still works. Seems to indicate to me it thinks the link to COX is still working.
to your other question... while I'm connected.. there are no issues. Speed is 180Mb and is the same as I had w prior modem. I can run speed tests from my LAN and those are either rock solid or 0. I've had a tech out - they look at all the channels and levels and say all is good. Do I have access to these modem logs?
I have had a surfboard modem (not sure on model . 6xxx I think) and it was rock solid for many years with all the same gear on the lan side.
www.cox.com/.../ip-version-6.html
When experiencing drops in connection, are you hard-wired to the modem or are you using the Nighthawk router? Are other devices impacted or is it only the laptop? -Kevin M. Cox Support Forum Moderator
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