Forum Discussion

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
11 months ago

Anyone want the Discord server?

Just wanted to make a quick post saying I will be stepping back from this forum and closing the Discord server I made. However, if anyone is interested, I can transfer the ownership to someone. I know it doesn't really matter, but here are a few reasons I am pulling back.

  1. The new Khoros forum platform is filled with bugs and lacking some key features.
  2. New moderators seem to only know how to follow a script and answer with copy/paste answers.
  3. Cox is outsourcing their technical support to South America and the surrounding area. I think this is causing this place to turn into a complaint farm for the frustrated customers.

Thank you to everyone for the fun times while it lasted. Cheers!

  • ColleenD's avatar
    ColleenD
    Moderator
    11 months ago

    WiderMouthOpen 

    You've been a valuable member of this community for many years, and I'm sorry to see you go. I appreciate your feedback and want to thank you for your contribution to our Forums over the years. If there's ever anything I can do to help, please send an email to cox.help@cox.com.

     

     

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      11 months ago

      Thank you for the kind words. You have been one of the best moderators here. I hope I am wrong but IMO the writing is on the wall for the Social Media Team at Cox. Between the outsourcing Cox has done and Comcast outsourcing it's Social Media Team, I fear your jobs are at risk. Either way, good luck!

      • StephanieS's avatar
        StephanieS
        Moderator
        11 months ago

        WiderMouthOpen

         

        You are so welcome!  You will be missed.  You have brought an immeasurable wealth of knowledge to our Forums page and you're truly appreciated.  Thank you! 

         

        StephanieS