Forum Discussion

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
9 months ago

Anyone want the Discord server?

Just wanted to make a quick post saying I will be stepping back from this forum and closing the Discord server I made. However, if anyone is interested, I can transfer the ownership to someone. I know it doesn't really matter, but here are a few reasons I am pulling back.

  1. The new Khoros forum platform is filled with bugs and lacking some key features.
  2. New moderators seem to only know how to follow a script and answer with copy/paste answers.
  3. Cox is outsourcing their technical support to South America and the surrounding area. I think this is causing this place to turn into a complaint farm for the frustrated customers.

Thank you to everyone for the fun times while it lasted. Cheers!

  • ColleenD's avatar
    ColleenD
    Moderator
    9 months ago

    WiderMouthOpen 

    You've been a valuable member of this community for many years, and I'm sorry to see you go. I appreciate your feedback and want to thank you for your contribution to our Forums over the years. If there's ever anything I can do to help, please send an email to cox.help@cox.com.

     

     

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      9 months ago

      Thank you for the kind words. You have been one of the best moderators here. I hope I am wrong but IMO the writing is on the wall for the Social Media Team at Cox. Between the outsourcing Cox has done and Comcast outsourcing it's Social Media Team, I fear your jobs are at risk. Either way, good luck!

      • StephanieS's avatar
        StephanieS
        Moderator
        9 months ago

        WiderMouthOpen

         

        You are so welcome!  You will be missed.  You have brought an immeasurable wealth of knowledge to our Forums page and you're truly appreciated.  Thank you! 

         

        StephanieS