Forum Discussion

xyxingtf791's avatar
xyxingtf791
New Contributor
10 months ago

Any higher level contact method? Cox online chat is rude and not willing to help at all.

Issues with the promotion and the online chat is rude and not willing to help at all. Anybody knows the contact method for higher level?

4 Replies

    • xyxingtf791's avatar
      xyxingtf791
      New Contributor

      Address not found

      Your message wasn't delivered to cox.help@cox.net because the address couldn't be found, or is unable to receive mail.
      • LatitiaS's avatar
        LatitiaS
        Moderator

        Hi xyxingtf791,

         

        I am so very sorry to learn of your experience.  It looks like you were given the wrong email address.  Please send your email to Cox.Help@cox.com. We would be glad to help and look forward to working with you.

         

        Cox Forum Moderator