Forum Discussion
Brenmoco
5 years agoNew Contributor
I had this happen to me in January. It's just my son in I at home, and we work different schedules, so it's rare that we are both home at the same time. The most I use it for is social network and gaming on my phone. My son will stream YouTube a couple of hrs a night after he gets home from work. But he works second shift, so not hours and hours. We have one day that 300 gb was used. In the January billing cycle it says we used over 1300 gb for the month. We usually average 300-400. All they would tell me is that their equipment is not wrong.
- JonathanJ5 years agoFormer ModeratorThese links have information and understanding data usage https://bit.ly/36BXHts and www.cox.com/.../understanding-data-usage.html.
Jonathan J
Cox Moderator- Brenmoco5 years agoNew Contributor
I understand how its used, but with no one home most of the day, and we are barely on it, there is no way we used 300 gb in one day.
- ChrisL5 years agoFormer ModeratorIn many cases being home is not necessary for data usage to occur. The connection is always on so any devices that are connected and powered on can use data for various reasons.
-Chris
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