Another Victim of DATA Usage SCAM
It all started wit this.As of November 03, 2019 your household has used 85% of your data plan for the current period, which ends on November 16, 2019. Lets face it no company really cares whether or ...
Forum Discussion
After looking at the other complaints through the forum you will get some copy & paste BS from some generic name & 0 credits, 0 solutions. Comcast did the same thing only to be rated "Worst customer service ever". Will move directly to FCC complaint, this is ridiculous. Yeah to solve the problem I have to add another $50 to addition to the $83 im paying for & sill get crappy service.
Hello, we deeply apologize for having made you upset or frustrated in regard to our data usage practices. The Cox Data Usage Meter has been tested and certified for its accuracy by Cox and Netforecast, an independent third party. Netforecast has provided an independent report verifying the accuracy of the Cox Data Usage Meter. A copy of this report can be located here:
www.netforecast.com/.../NFR5125_Cox_Internet_Usage_Meter_2016_Accuracy_Audit_Report.pdf
I am also including information on how our data usage system operates, and how online activities can impact data usage.
www.cox.com/.../data-usage.html
www.cox.com/.../understanding-data-usage.html
Please don't hesitate to reach out to us at cox.help@cox.com, Facebook, or Twitter for additional support. -Kevin M. Cox Support Forum Moderator
www.netforecast.com/.../NFR5125_Cox_Internet_Usage_Meter_2016_Accuracy_Audit_Report.pdf
I am also including information on how our data usage system operates, and how online activities can impact data usage.
www.cox.com/.../data-usage.html
www.cox.com/.../understanding-data-usage.html
Please don't hesitate to reach out to us at cox.help@cox.com, Facebook, or Twitter for additional support. -Kevin M. Cox Support Forum Moderator
That is another copy & paste answer. It is not correct. I have one device. DATA usage definitions are clear. Its physically impossible to use as much data as I have in such a short amount of time. I work 8 hours a day during the day. All you do is copy & paste answers its DOES NOT ADDRESS the situation. A caveman can copy & paste the same **.
