Another Gigabit victim
I am another gigabit victim. I moved into my apartment in mid February. The install was done by Cox. The immediate problem was the 2.5 connections were
either horribly slow or would not connect at all. We had a tech come out and he literally brought no tools of any kind with him. His conclusion was to create
separate SSIDs for 2.5 and 5G. It had the net effect of nothing except to make 2.5 even slower. He was there for hours and was never able to get north of 100m on any
computer uploads. He also changed to router as well. He told me that I would hear from his manager the next day. Nothing happened.
I have seen several others having similar problem. I even went so far as to complain on Cox's Facebook page
and was told to private message them(which I did). Still no response. To date I have paid Cox $400 and getting 10% of what I am paying for. I have complained on
every forum except this one. Frankly that there are lot of others with the problem tells me that Cox must be aware of it. Has anyone resolved this problem
successfully? P.S I never had this problem with FIOS