Hi Matman24, Cox works nonstop to proactively identify compromised accounts and take aggressive steps to protect customers. When necessary to protect our customers and network, Cox suspends accounts due to suspicious or fraudulent activity. Here is some additional information on ways you can help to ensure that your account information remains safe and secure:
www.cox.com/.../security-suite-plus.html
www.cox.com/.../securing-your-coxcom-account.html
www.cox.com/.../ways-to-secure-your-wireless-network.html
For additional support, please don't hesitate to reach out to us on Twitter at @CoxHelp, Facebook, or at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator