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Bray918's avatar
Bray918
New Contributor III
4 years ago

Acceptable Limits on Correctable and Unorrectable

What is the acceptable amount of correctable and uncorrectable in a 24hr period? I feel like this is extreme. Acquire Downstream Channel 951000000 Hz Locked Upstream Connection OK Operatio...
Bray918's avatar
Bray918
New Contributor III
Cable Connection
 
Bray918's avatar
Bray918
New Contributor III
4 years ago

Won't let me document any further?

  • Bray918's avatar
    Bray918
    New Contributor III
    4 years ago
    Acquire Downstream Channel 429000000 Hz Locked
    Connectivity State OK Operational
    Boot State OK Operational
    Security Enable BPI+
    IP Provisioning Mode Honor MDD IPv4 only
     
    <tabindex=-1>Downstream Bonded Channels
    Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
    1 Locked QAM256 45 429000000 Hz 4.2 dBmV 37.7 dB 805104 73072
    2 Locked QAM256 1 783000000 Hz 2.7 dBmV 38.3 dB 869 69
    3 Locked QAM256 2 789000000 Hz 2.7 dBmV 38.4 dB 780 90
    4 Locked QAM256 3 795000000 Hz 2.5 dBmV 38.3 dB 819 106
    5 Locked QAM256 4 801000000 Hz 2.6 dBmV 38.4 dB 829 109
    6 Locked QAM256 33 357000000 Hz 3.9 dBmV 37.3 dB 233318 617
    7 Locked QAM256 6 813000000 Hz 3.0 dBmV 38.8 dB 860 112
    8 Locked QAM256 7 819000000 Hz 3.0 dBmV 38.8 dB 815 74
    9 Locked QAM256 8 825000000 Hz 3.2 dBmV 39.0 dB 710 61
    10 Locked QAM256 9 831000000 Hz 3.4 dBmV 39.2 dB 667 30
    11 Locked QAM256 34 363000000 Hz 3.1 dBmV 37.0 dB 175743 211
    12 Locked QAM256 35 369000000 Hz 2.9 dBmV 37.0 dB 115145 164
    13 Locked QAM256 36 375000000 Hz 3.0 dBmV 37.2 dB 152856 199
    14 Locked QAM256 37 381000000 Hz 3.4 dBmV 37.6 dB 277455 1064
    15 Locked QAM256 38 387000000 Hz 4.1 dBmV 38.4 dB 766425 98685
    16 Locked QAM256 39 393000000 Hz 5.5 dBmV 39.3 dB 234458 677
    17 Locked QAM256 40 399000000 Hz 6.2 dBmV 40.3 dB 24850 833
    18 Locked QAM256 41 405000000 Hz 7.2 dBmV 40.4 dB 35522 6924
    19 Locked QAM256 42 411000000 Hz 7.4 dBmV 40.3 dB 34146 16852
    20 Locked QAM256 43 417000000 Hz 6.5 dBmV 39.4 dB 35874 3802
    21 Locked QAM256 29 951000000 Hz 2.8 dBmV 36.8 dB 0 0
    22 Locked QAM256 46 435000000 Hz 2.5 dBmV 36.8 dB 1607 0
    23 Locked QAM256 47 441000000 Hz 1.8 dBmV 36.7 dB 555 0
    24 Locked QAM256 48 447000000 Hz 1.3 dBmV 36.5 dB 371 0
     
    <tabindex=-1>Upstream Bonded Channels
    Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
    1 Locked ATDMA 3 5120 Ksym/sec 32200000 Hz 43.5 dBmV
    2 Locked ATDMA 1 5120 Ksym/sec 19300000 Hz 45.0 dBmV
    3 Locked ATDMA 2 5120 Ksym/sec 25800000 Hz 45.0 dBmV
    4 Locked ATDMA 4 5120 Ksym/sec 38600000 Hz 45.0 dBmV
    5 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
    6 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
    7 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
    8 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
     
    Current System Time: Thu Mar 11 20:45:16 2021
    System Up Time: 1:15:58
    • Bray918's avatar
      Bray918
      New Contributor III
      4 years ago

      They don't do tickets so you can track the issue, so for me posting on here is my ticket.

      That's an hour. I'll let it run 24hrs then I'll post again, then I'll place a call. I appreciate you all for looking, I'm just tired of dealing with it, and I hope none of you are going through this.