Abysmal Upload Speeds
◦ I’ve been a Cox customer for over 10 years. Over the past year, I’ve experienced continuous issues regarding my upload internet speeds. We’ve had multiple Cox technicians come out to try to diagnos...
Forum Discussion
Here we go again. After a day of upload speed in the 30's, the clock hits 6 pm, 5:58 pm to be exact blue upstream arrow goes form solid blue to blinking at upload speed to 1.59 Just like last night, Cox indicates there is a service interruption at this time. I did send an email to Cox help as Allan suggested. It resulted in three separate responses from the first being to check my connections and reset modem and router, the second asking if there was anything more about the tech visit I had 9/27 ( I said to ask the tech) and the third being that upon testing they see some errors in my connection, which the tech last week said my connection was fine and that a noise ticket was opened in my neighborhood. Meanwhile, all of this this has been reported to the FCC Consumer Complaint Summary documented with photos.
Blinking upload indicates the modem is losing sync. If it's at a specific time, I would wager there is ingress coming from something taking place at that time, I would get a trouble call setup for 5-7 and ask that they come as late in that time frame as possible so they can be there when the modem is losing upload sync and address it for you.
