Forum Discussion

yak's avatar
yak
Contributor III
7 years ago

A place to post spam we receive? Can we use the forum?

If we set up one thread dedicated to posting the most current spammers,  would that be something that Cox could or would support?  A Cox employee could take one look at each of those accounts and mak...
duhmel123's avatar
duhmel123
New Contributor III
7 years ago

Two years ago when a change to West Coast email servers caused a time-out problem, the only way to get Cox's attention was to file complaints with the FCC.  Suddenly I was getting phone calls from Corporate HQ Customer Relations.  Doesn't matter if this is a real FCC issue - Cox must go through there 'process' and file a closure report with the FCC on each and every complaint.  I'm giving this another week and then will start filing complaints with the FCC, City and County Compliance agencies.