900 MHz ingress started about 2 hours ago
Ingress on 900 MHz channels started about 2 hours ago and continues unabated with thousands of uncorrectables per hour only on channels 21-25 as you see below. Causing glitches on video calls. See signals and event logs below. Can this be directly escalated to a plant ticket? It would be a waste of time to send a tech. It's not my equipment.
EDIT: As you can see this lines up perfectly with the 902-928 MHz unlicensed band. Someone on my node must have set up a new 900 MHz device near some leaky coax. I have nothing in my home that runs on this band and I did not introduce any new wireless devices today. I hope Cox monitors for this type of thing since my neighbors won't know to report this. They'll just blame their equipment or blame Cox when this is clearly an ingress issue.
Date Time | Event ID | Event Level | Description |
---|---|---|---|
08/24/2020 12:04 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 4; Chan ID: 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;" |
08/24/2020 12:04 | 84020300 | 5 | "MDD message timeout;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;" |
08/24/2020 12:00 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 5; Chan ID: 22 23 24; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;" |
08/24/2020 12:00 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 2; Chan ID: 23; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;" |
08/24/2020 11:57 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 5; Chan ID: 22 24; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;" |
08/24/2020 11:57 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 2; Chan ID: 24; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;" |
08/24/2020 11:04 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 5; Chan ID: 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;" |
08/24/2020 11:04 | 74010100 | 6 |
"CM-STATUS message sent. Event Type Code: 2; Chan ID: 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;" |
Downstream Bonded Channels | |||||||
---|---|---|---|---|---|---|---|
Channel ID | Lock Status | Modulation | Frequency | Power | SNR/MER | Corrected | Uncorrectables |
5 | Locked | QAM256 | 807000000 Hz | 6.0 dBmV | 43.0 dB | 2 | 0 |
1 | Locked | QAM256 | 783000000 Hz | 6.5 dBmV | 43.2 dB | 1 | 0 |
2 | Locked | QAM256 | 789000000 Hz | 6.7 dBmV | 43.3 dB | 0 | 0 |
3 | Locked | QAM256 | 795000000 Hz | 6.2 dBmV | 43.0 dB | 0 | 0 |
4 | Locked | QAM256 | 801000000 Hz | 6.3 dBmV | 42.8 dB | 2 | 0 |
6 | Locked | QAM256 | 813000000 Hz | 5.7 dBmV | 42.8 dB | 4 | 0 |
7 | Locked | QAM256 | 819000000 Hz | 5.8 dBmV | 42.8 dB | 3 | 0 |
8 | Locked | QAM256 | 825000000 Hz | 5.3 dBmV | 42.4 dB | 2 | 0 |
9 | Locked | QAM256 | 831000000 Hz | 5.4 dBmV | 42.6 dB | 3 | 0 |
10 | Locked | QAM256 | 837000000 Hz | 5.1 dBmV | 42.4 dB | 3 | 0 |
11 | Locked | QAM256 | 843000000 Hz | 5.0 dBmV | 42.4 dB | 1 | 0 |
12 | Locked | QAM256 | 849000000 Hz | 5.0 dBmV | 42.3 dB | 5 | 0 |
13 | Locked | QAM256 | 855000000 Hz | 4.6 dBmV | 42.2 dB | 5 | 0 |
14 | Locked | QAM256 | 861000000 Hz | 4.6 dBmV | 41.4 dB | 3 | 0 |
15 | Locked | QAM256 | 867000000 Hz | 4.2 dBmV | 41.6 dB | 5 | 0 |
16 | Locked | QAM256 | 873000000 Hz | 4.0 dBmV | 41.7 dB | 6 | 0 |
17 | Locked | QAM256 | 879000000 Hz | 4.1 dBmV | 41.8 dB | 2 | 0 |
18 | Locked | QAM256 | 885000000 Hz | 3.7 dBmV | 41.5 dB | 3 | 0 |
19 | Locked | QAM256 | 891000000 Hz | 3.6 dBmV | 41.6 dB | 3 | 0 |
20 | Locked | QAM256 | 897000000 Hz | 3.4 dBmV | 41.5 dB | 1 | 0 |
21 | Locked | QAM256 | 903000000 Hz | 3.3 dBmV | 41.5 dB | 15579 | 2956 |
22 | Locked | QAM256 | 909000000 Hz | 3.4 dBmV | 41.4 dB | 11536 | 31968 |
23 | Locked | QAM256 | 915000000 Hz | 3.2 dBmV | 41.4 dB | 1418 | 7321 |
24 | Locked | QAM256 | 921000000 Hz | 3.3 dBmV | 41.5 dB | 7736 | 11308 |
25 | Locked | QAM256 | 927000000 Hz | 3.1 dBmV | 41.3 dB | 5548 | 944 |
26 | Locked | QAM256 | 933000000 Hz | 2.8 dBmV | 41.2 dB | 2 | 0 |
27 | Locked | QAM256 | 939000000 Hz | 2.8 dBmV | 41.1 dB | 1 | 0 |
28 | Locked | QAM256 | 945000000 Hz | 2.7 dBmV | 41.1 dB | 1 | 0 |
29 | Locked | QAM256 | 951000000 Hz | 2.5 dBmV | 41.1 dB | 0 | 0 |
30 | Locked | QAM256 | 957000000 Hz | 2.5 dBmV | 41.2 dB | 0 | 0 |
31 | Locked | QAM256 | 963000000 Hz | 2.2 dBmV | 41.1 dB | 0 | 0 |
32 | Locked | QAM256 | 969000000 Hz | 2.5 dBmV | 41.4 dB | 0 | 0 |
159 | Locked | Other | 300000000 Hz | 3.0 dBmV | 42.0 dB | 153833195 | 0 |
Upstream Bonded Channels | ||||||
---|---|---|---|---|---|---|
Channel | Channel ID | Lock Status | US Channel Type | Frequency | Width | Power |
1 | 2 | Locked | SC-QAM Upstream | 23500000 Hz | 6400000 Hz | 38.0 dBmV |
2 | 1 | Locked | SC-QAM Upstream | 16900000 Hz | 6400000 Hz | 38.0 dBmV |
3 | 3 | Locked | SC-QAM Upstream | 29900000 Hz | 6400000 Hz | 39.0 dBmV |
4 | 4 | Locked | SC-QAM Upstream | 36300000 Hz | 6400000 Hz | 40.0 dBmV |