900 MHz ingress started about 2 hours ago

Question

Ingress on 900 MHz channels started about 2 hours ago and continues unabated with thousands of uncorrectables per hour only on channels 21-25 as you see below. Causing glitches on video calls. See signals and event logs below. Can this be directly escalated to a plant ticket? It would be a waste of time to send a tech. It's not my equipment.
EDIT: As you can see this lines up perfectly with the 902-928 MHz unlicensed band. Someone on my node must have set up a new 900 MHz device near some leaky coax. I have nothing in my home that runs on this band and I did not introduce any new wireless devices today. I hope Cox monitors for this type of thing since my neighbors won't know to report this. They'll just blame their equipment or blame Cox when this is clearly an ingress issue.

Date Time
Event ID
Event Level
Description

08/24/2020 12:04
74010100
6
"CM-STATUS message sent. Event Type Code: 4; Chan ID: 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"

08/24/2020 12:04
84020300
5
"MDD message timeout;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"

08/24/2020 12:00
74010100
6
"CM-STATUS message sent. Event Type Code: 5; Chan ID: 22 23 24; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"

08/24/2020 12:00
74010100
6
"CM-STATUS message sent. Event Type Code: 2; Chan ID: 23; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"

08/24/2020 11:57
74010100
6
"CM-STATUS message sent. Event Type Code: 5; Chan ID: 22 24; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"

08/24/2020 11:57
74010100
6
"CM-STATUS message sent. Event Type Code: 2; Chan ID: 24; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"

08/24/2020 11:04
74010100
6
"CM-STATUS message sent. Event Type Code: 5; Chan ID: 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"

08/24/2020 11:04
74010100
6

"CM-STATUS message sent. Event Type Code: 2; Chan ID: 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"

Downstream Bonded Channels

Channel ID
Lock Status
Modulation
Frequency
Power
SNR/MER
Corrected
Uncorrectables

5
Locked
QAM256
807000000 Hz
6.0 dBmV
43.0 dB
2
0

1
Locked
QAM256
783000000 Hz
6.5 dBmV
43.2 dB
1
0

2
Locked
QAM256
789000000 Hz
6.7 dBmV
43.3 dB
0
0

3
Locked
QAM256
795000000 Hz
6.2 dBmV
43.0 dB
0
0

4
Locked
QAM256
801000000 Hz
6.3 dBmV
42.8 dB
2
0

6
Locked
QAM256
813000000 Hz
5.7 dBmV
42.8 dB
4
0

7
Locked
QAM256
819000000 Hz
5.8 dBmV
42.8 dB
3
0

8
Locked
QAM256
825000000 Hz
5.3 dBmV
42.4 dB
2
0

9
Locked
QAM256
831000000 Hz
5.4 dBmV
42.6 dB
3
0

10
Locked
QAM256
837000000 Hz
5.1 dBmV
42.4 dB
3
0

11
Locked
QAM256
843000000 Hz
5.0 dBmV
42.4 dB
1
0

12
Locked
QAM256
849000000 Hz
5.0 dBmV
42.3 dB
5
0

13
Locked
QAM256
855000000 Hz
4.6 dBmV
42.2 dB
5
0

14
Locked
QAM256
861000000 Hz
4.6 dBmV
41.4 dB
3
0

15
Locked
QAM256
867000000 Hz
4.2 dBmV
41.6 dB
5
0

16
Locked
QAM256
873000000 Hz
4.0 dBmV
41.7 dB
6
0

17
Locked
QAM256
879000000 Hz
4.1 dBmV
41.8 dB
2
0

18
Locked
QAM256
885000000 Hz
3.7 dBmV
41.5 dB
3
0

19
Locked
QAM256
891000000 Hz
3.6 dBmV
41.6 dB
3
0

20
Locked
QAM256
897000000 Hz
3.4 dBmV
41.5 dB
1
0

21
Locked
QAM256
903000000 Hz
3.3 dBmV
41.5 dB
15579
2956

22
Locked
QAM256
909000000 Hz
3.4 dBmV
41.4 dB
11536
31968

23
Locked
QAM256
915000000 Hz
3.2 dBmV
41.4 dB
1418
7321

24
Locked
QAM256
921000000 Hz
3.3 dBmV
41.5 dB
7736
11308

25
Locked
QAM256
927000000 Hz
3.1 dBmV
41.3 dB
5548
944

26
Locked
QAM256
933000000 Hz
2.8 dBmV
41.2 dB
2
0

27
Locked
QAM256
939000000 Hz
2.8 dBmV
41.1 dB
1
0

28
Locked
QAM256
945000000 Hz
2.7 dBmV
41.1 dB
1
0

29
Locked
QAM256
951000000 Hz
2.5 dBmV
41.1 dB
0
0

30
Locked
QAM256
957000000 Hz
2.5 dBmV
41.2 dB
0
0

31
Locked
QAM256
963000000 Hz
2.2 dBmV
41.1 dB
0
0

32
Locked
QAM256
969000000 Hz
2.5 dBmV
41.4 dB
0
0

159
Locked
Other
300000000 Hz
3.0 dBmV
42.0 dB
153833195
0

Upstream Bonded Channels

Channel
Channel ID
Lock Status
US Channel Type
Frequency
Width
Power

1
2
Locked
SC-QAM Upstream
23500000 Hz
6400000 Hz
38.0 dBmV

2
1
Locked
SC-QAM Upstream
16900000 Hz
6400000 Hz
38.0 dBmV

3
3
Locked
SC-QAM Upstream
29900000 Hz
6400000 Hz
39.0 dBmV

4
4
Locked
SC-QAM Upstream
36300000 Hz
6400000 Hz
40.0 dBmV

dave9 · Answer

The problem appears have to subsided as of a couple of hours ago. Hopefully the problem has been resolved and it's not just that the offending device was powered off for the evening.

dave9 · Answer

Ingress has started again at just about the same time as yesterday. Someone must be turning on a 900 MHz unlicensed wireless device that's putting noise on the line. Please investigate. Modem was reset last night to clear the counters. I had 0 uncorrectables on any channel all night and most of the morning. I can't wait for fiber when my connection can't be affected by defective devices in my neighbors' homes.

20
Locked
QAM256
897000000 Hz
3.5 dBmV
41.9 dB
5
0

21
Locked
QAM256
903000000 Hz
3.4 dBmV
41.9 dB
36
0

22
Locked
QAM256
909000000 Hz
3.4 dBmV
42.0 dB
5570
4093

23
Locked
QAM256
915000000 Hz
3.2 dBmV
41.8 dB
4664
12254

24
Locked
QAM256
921000000 Hz
3.3 dBmV
41.9 dB
7400
13918

25
Locked
QAM256
927000000 Hz
3.0 dBmV
41.3 dB
159
1

26
Locked
QAM256
933000000 Hz
2.7 dBmV
41.5 dB
2
0

Forum Discussion

900 MHz ingress started about 2 hours ago

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Date Time	Event ID	Event Level	Description
08/24/2020 12:04	74010100	6	"CM-STATUS message sent. Event Type Code: 4; Chan ID: 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"
08/24/2020 12:04	84020300	5	"MDD message timeout;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"
08/24/2020 12:00	74010100	6	"CM-STATUS message sent. Event Type Code: 5; Chan ID: 22 23 24; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"
08/24/2020 12:00	74010100	6	"CM-STATUS message sent. Event Type Code: 2; Chan ID: 23; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"
08/24/2020 11:57	74010100	6	"CM-STATUS message sent. Event Type Code: 5; Chan ID: 22 24; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"
08/24/2020 11:57	74010100	6	"CM-STATUS message sent. Event Type Code: 2; Chan ID: 24; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"
08/24/2020 11:04	74010100	6	"CM-STATUS message sent. Event Type Code: 5; Chan ID: 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"
08/24/2020 11:04	74010100	6	"CM-STATUS message sent. Event Type Code: 2; Chan ID: 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;"

Downstream Bonded Channels
Channel ID	Lock Status	Modulation	Frequency	Power	SNR/MER	Corrected	Uncorrectables
5	Locked	QAM256	807000000 Hz	6.0 dBmV	43.0 dB	2	0
1	Locked	QAM256	783000000 Hz	6.5 dBmV	43.2 dB	1	0
2	Locked	QAM256	789000000 Hz	6.7 dBmV	43.3 dB	0	0
3	Locked	QAM256	795000000 Hz	6.2 dBmV	43.0 dB	0	0
4	Locked	QAM256	801000000 Hz	6.3 dBmV	42.8 dB	2	0
6	Locked	QAM256	813000000 Hz	5.7 dBmV	42.8 dB	4	0
7	Locked	QAM256	819000000 Hz	5.8 dBmV	42.8 dB	3	0
8	Locked	QAM256	825000000 Hz	5.3 dBmV	42.4 dB	2	0
9	Locked	QAM256	831000000 Hz	5.4 dBmV	42.6 dB	3	0
10	Locked	QAM256	837000000 Hz	5.1 dBmV	42.4 dB	3	0
11	Locked	QAM256	843000000 Hz	5.0 dBmV	42.4 dB	1	0
12	Locked	QAM256	849000000 Hz	5.0 dBmV	42.3 dB	5	0
13	Locked	QAM256	855000000 Hz	4.6 dBmV	42.2 dB	5	0
14	Locked	QAM256	861000000 Hz	4.6 dBmV	41.4 dB	3	0
15	Locked	QAM256	867000000 Hz	4.2 dBmV	41.6 dB	5	0
16	Locked	QAM256	873000000 Hz	4.0 dBmV	41.7 dB	6	0
17	Locked	QAM256	879000000 Hz	4.1 dBmV	41.8 dB	2	0
18	Locked	QAM256	885000000 Hz	3.7 dBmV	41.5 dB	3	0
19	Locked	QAM256	891000000 Hz	3.6 dBmV	41.6 dB	3	0
20	Locked	QAM256	897000000 Hz	3.4 dBmV	41.5 dB	1	0
21	Locked	QAM256	903000000 Hz	3.3 dBmV	41.5 dB	15579	2956
22	Locked	QAM256	909000000 Hz	3.4 dBmV	41.4 dB	11536	31968
23	Locked	QAM256	915000000 Hz	3.2 dBmV	41.4 dB	1418	7321
24	Locked	QAM256	921000000 Hz	3.3 dBmV	41.5 dB	7736	11308
25	Locked	QAM256	927000000 Hz	3.1 dBmV	41.3 dB	5548	944
26	Locked	QAM256	933000000 Hz	2.8 dBmV	41.2 dB	2	0
27	Locked	QAM256	939000000 Hz	2.8 dBmV	41.1 dB	1	0
28	Locked	QAM256	945000000 Hz	2.7 dBmV	41.1 dB	1	0
29	Locked	QAM256	951000000 Hz	2.5 dBmV	41.1 dB	0	0
30	Locked	QAM256	957000000 Hz	2.5 dBmV	41.2 dB	0	0
31	Locked	QAM256	963000000 Hz	2.2 dBmV	41.1 dB	0	0
32	Locked	QAM256	969000000 Hz	2.5 dBmV	41.4 dB	0	0
159	Locked	Other	300000000 Hz	3.0 dBmV	42.0 dB	153833195	0

Upstream Bonded Channels
Channel	Channel ID	Lock Status	US Channel Type	Frequency	Width	Power
1	2	Locked	SC-QAM Upstream	23500000 Hz	6400000 Hz	38.0 dBmV
2	1	Locked	SC-QAM Upstream	16900000 Hz	6400000 Hz	38.0 dBmV
3	3	Locked	SC-QAM Upstream	29900000 Hz	6400000 Hz	39.0 dBmV
4	4	Locked	SC-QAM Upstream	36300000 Hz	6400000 Hz	40.0 dBmV