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Silash1997's avatar
Silash1997
New Contributor II
5 years ago

6 Technician Work Orders in 3 Months, STILL Having Same Issues

In August of this year, I switched to Cox Gigablast service from their 300Mbps Download service, and have been having several issues ever since. I will explain everything that's happened in order, an...
bad service
cable modem
connection issues
  • SharonL's avatar
    SharonL
    Former Moderator
    5 years ago
    Hello, this appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you.
     
    Sharon
    Cox Support Forum Moderator