Forum Discussion

Banginbabe's avatar
Banginbabe
New Contributor
7 years ago

5ghz SSID Not Showing Up In Available Networks on Any Of My Devices

I have the Cox 100mbps plan . I am having an issue with my 5ghz SSID not showing up in the list of available networks on any of my devices. Have restarted the router and it did not help.

  • MaryF's avatar
    MaryF
    Former Moderator
    7 years ago

    Hello Banginbabe,

    Is the 5Ghz status light solid ON or off on the front of your modem?

    Mary
    Cox Support Forums Moderator

  • Bruce's avatar
    Bruce
    Honored Contributor III
    7 years ago

    Is your 5 GHz network broadcasting its SSID?  Just manually connect to your network.