Welcome to Cox's unreliable service. The outages have been increasing in frequency. They claim it's because they're "upgrading" their network, yet they don't notify their customers of planned outages. This is hugely disruptive. The service we're getting is not worth the exhorbitant prices we pay. Hope they get your outage sorted fast. At least I now have a notification of mine. What they call customer service is useless. Time to look for another local provider. I can sacrifice speed if the service actually stays up.
