Forum Discussion

mt70000's avatar
mt70000
New Contributor
2 years ago

3rd outage today, what is going on with Cox in Phoenix??

For about 8 years (2013 - 2022ish), COX was rock solid.  Then for the last year, there are outages several times a week.   And today we've had 3 outages in about 4 hours!  There's no information on w...
outage
outages
Outages internet blackouts poor customer service
lsbuffs's avatar
lsbuffs
New Contributor

I'm in North Central Phoenix and have been having intermittent disconnects throughout the day for the past couple of weeks (detailed in a separate post) What part of town are you in?

ChrisJ2's avatar
ChrisJ2
Moderator
2 years ago
Hi, there. I'm really sorry about the intermittent disconnects. I'm sure that's frustrating for you and I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running. -Chris - Cox Forums Support Moderator