Forum Discussion

mt70000's avatar
mt70000
New Contributor
3 years ago

3rd outage today, what is going on with Cox in Phoenix??

For about 8 years (2013 - 2022ish), COX was rock solid.  Then for the last year, there are outages several times a week.   And today we've had 3 outages in about 4 hours!  There's no information on w...
outage
outages
Outages internet blackouts poor customer service
lsbuffs's avatar
lsbuffs
New Contributor
3 years ago

I'm in North Central Phoenix and have been having intermittent disconnects throughout the day for the past couple of weeks (detailed in a separate post) What part of town are you in?

ChrisJ2's avatar
ChrisJ2
Moderator
3 years ago
Hi, there. I'm really sorry about the intermittent disconnects. I'm sure that's frustrating for you and I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running. -Chris - Cox Forums Support Moderator